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Help Us Help You – We Want Your Feedback!

Feedback is crucial to our success. Your insight, critique and suggestions help us plan, manage and function better – which in turn, means better service for you. How are we doing? We want to know!

help

The website

  • What do you think of the new wholesale site?
  • Is there anything you’d like to see but don’t?
  • Is there anything confusing or not user-friendly?
  • Is there anything we can do to make check out easier?

The products

  • Are there products you don’t see that you’d expect to? Which ones?
  • Are there products you have further questions about?
  • Do we do a good job of displaying our brands and what we carry?
  • Do the product categories make sense?

The catalogs

  • What are your thoughts on our monthly sales and annual catalogs?
  • Are they easy to use?
  • Is either one missing features or information you'd like to see?
  • Can we do anything to make your ordering easier?

Email communications

  • How can we make our email communications more useful to you?
  • Would you like more product information?
  • More or less other content?
  • Easier access to sales and promos?

The blog

  • What do you think about our new blog?
  • Is the information helpful, timely and pertinent?
  • What types of info are most useful to you?
  • Are there specific topics you’d like us to address?

Anything we missed? We’d love to hear from you. You can call or email us at 1-800-669-3275 or customercare@frontiercoop.com.